Transitioning from Paper to EMR Systems
Since the passage of Obama's HITECH Bill transition from paper to EMR jumped from a mid-level position on many practitioner's to do lists to a legal and pressing necessity. The expectation of both government bodies and clients has brought this issue to the front door of aesthetic practices as well.
Today compliance is built into a good EMR platform and most software systems are quite capable of providing medical facilities with their basic record keeping needs. Aesthetics, however, is a different animal entirely, software for our industry needs to go a step further.
The elective nature of aesthetics means that clients have a unique set of expectations as well as an unparalleled ability to shop around for the practitioner of their choice. We see many medical spas and aesthetic practices hurt by their own unwillingness to research and implement a specialized EMR system that takes these needs into account.
Aesthetic Record New Client Profile
Aesthetic Record has proven to be a leader in the industry because the company's founders chose to take on this research for their clients. They started by interviewing clinic staff and practitioners about their vision of a perfectly seamless client experience. From there they dove in and built their new system from the ground up. The result is their newly launched platform, an approach to aesthetic medicine that naturally flows through each patient visit, tracking procedures, products, before and after photography and most importantly, client goals.
An Easy Transition from paper to EMR was actually the goal behind Aesthetic Record
The easiest way to transition from paper to an EMR system is to incorporate best practices into every aspect of a client experience. To do this a practitioner needs an application that intuitively records a patient/provider interaction from several aspects, including, interpersonal relationships, compliance, and financial perspective.
When a provider finds that they are saving time with an EMR system most of the work is done for you, as you know good aesthetic medicine providers want time with their clients and appreciate the ability to understand each individual and their personal goals. This helps in both identifying potential problem clients and in earning repeat visits from a loyal following.
What are the Features of a Good EMR System?
- The ability for providers to work side-by-side with their clients, while keeping their own notes private
- The ability for other staff members to instantly access important, non-confidential patient treatment history
- A progressive and easily accessible photography record that includes before and after pictures of each client for each treatment, along with a feature that allows a full view of the entire client journey
- A device friendly platform that can be easily shared between providers and Front-desk Personnel so that clients calling in can get quick, accurate answers to their questions
- An integrated visual system that allows practitioners to record lot numbers, product names, and volumes used during the visit
- A visual record of where the injectable was used and what results were achieved.
These are just a few of the features that you can use to screen out a good aesthetic EMR system from one designed without specific industry knowledge. If you are looking for a few extra tips to guide a practice through the initial transition process take a look at our AHIMA guide to proper training.